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Lenovo Validated Design: Retail and Smart Spaces Crowd Management with WaitTime AI

Planning / Implementation

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Published
11 Apr 2025
Form Number
LP2199
PDF size
37 pages, 1.5 MB

Abstract

This Lenovo Validated Design (LVD) offers a scalable, AI-powered, crowd intelligence solution developed in collaboration with WaitTime, purpose-built for dynamic retail and smart space environments, including stadiums, airports, amusement parks, and shopping centers. By combining advanced video analytics with real-time edge processing, the solution empowers venue operators to monitor, predict, and optimize visitor flow, enhancing operational efficiency, guest satisfaction, and safety.

Integrated with Lenovo’s ThinkEdge and ThinkSystem platforms powered by Intel® technologies, the WaitTime platform delivers low-latency insights into crowd density, wait times, and movement patterns. Core capabilities include intelligent queue management, staffing optimization, real-time congestion alerts, and data-driven marketing insights.

The LVD is validated on both Lenovo SE450 and SR630 V3 hardware, enabling flexible deployments that scale from smaller retail locations to large-scale venues. With robust security, privacy compliance, and modular deployment models, this edge AI solution enables organizations to create smarter, safer, and more engaging high-traffic spaces, while future-proofing operations through real-time intelligence.

Table of Contents

Introduction
Business problem and business value
Technology Overview
Architectural Overview
Component Model
Deployment Considerations
Validation Results
Solution Summary
Appendix: Lenovo Bill of materials
Appendix: Abbreviations
Resources

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